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Advantages

Built on Industrial Experience

Easy to use and ready to implement with minimal Time and Cost

Database Structured to handle Data of huge Volume – Existing Data can be imported from any format available

Cost Effective

Features

Easy to Use

Multi Tier Security

Comprehensive reporting

Capturing of Service Calls

Assigning Calls to Engineers

Handling Multiple Action/Visits for a Service Call

Repeated Calls Handling

Pending Calls Analysis

Engineer wise productivity and Response Time

Engineer Wise Revenue / Expenditure Report

Service bill generation with / without Service Tax

Spares consumed for Service call Billing

Service History of Customer

Handling of Stand-by Issued / Received

Preventive Maintenance Call Auto Reminder

Renewal Reminder alert for Maintenance Contract

Capture Warranty Information

Reminder Alerts for Warranty closed Items

Supports different Operating Systems

Multi Level Reporting

Monthly Service and Quality Analysis

SMS alerts of call Assigned to Engineers [Optional]

Export data to various formats

 
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